Mt. Lebanon School District was looking for a technology work order system to track the needs of the teachers, staff, faculty and administrators. I developed the Technology Work Order System with the following features:
- All teachers are able to create workers and track their progress to a satisfactory resolution.
- Tasks can be added to a work order that require multiple step processes.
- Work Orders can be shared with multiple specialists to aide in collaboration.
- Comments from the technology department and requester provide a communication history.
- A resolved work order is subject to feedback from the requester to guarantee satisfaction.
- System notifications allow a central location for all parties to be informed of known issues.
- Reports provide a high level overview of the departments efficiency.
I can not grant public access as this application is password protected.
Additional information and screenshots are available upon request.